Terms & Conditions for on-line sales and special orders We wish to make your selection from our website as easy and inexpensive as possible. We   have   a   shop   carefully   stocked   with   the   most   wonderful   garments   and   you   are   assured   of   a   friendly   welcome   if   you   care   to   visit,   however   we   know   that   it's   not   always   possible.   While we   would   prefer   you   to   call   personally   we   are   keen   to   let   you   appraise   our   wonderful   outfits   in   the   comfort   of   your   own   home   without   any   commitment   to   purchasing   them   first.   Due   to the   differences   in   sizes   between   different   collections,   the   mismatch   of   colours   from   each   different   computer   etc   we   do   not   feel   comfortable   in   allowing   you   to   purchase   without   first   trying the   garments   beforehand.   We   believe   you   should   be   allowed   to   fully   assess   the   chosen   garment   before   having   to   make   the   purchase   decision.   This   is   exactly   what   visitors   to   the   shop do when they try on a few outfits for size and style etc, and we extend this arrangement to you. In   choosing   any   item   from   our   Sale   Page,   or   any   other   collection   not   within   the   Sale   Page   area,   we   do   not   require   that   you   actually   purchase   it   to   try   it.   We   always   send   out   a   chosen item   for   your   exclusive   appraisal   with   absolutely   no   commitment   to   purchase.   In   such   cases   we   always   take   financial   security   of   up   to   the   amount   of   the   selling   price   of   an   item   together with   a   reasonable   postage   cost   which   depends   on   your   location   and   the   weight   and   dimension   of   the   parcel,   which   in   any   case   will   be   advised   at   time   of   your   choice   or   before.   This   is purely   to   safeguard   ourselves   from   fraudulent   activity.   If   you   are   able   to   visit   the   shop   to   try   on   an   outfit   shown   on   the   Sale   Page   there   will   obviously   be   no   delivery   charge   incurred,   and you   may   be   able   to   choose   matching   accessories   more   easily.   If   you   wish   to   try   more   than   a   single   outfit   then   we   are   OK   with   this   too. You   only   have   to   make   the   security   deposit   for   the most   expensive   single   item   and   let   us   know   of   the   others   you   wish   to   try.   We   may   have   to   charge   extra   postage   for   this   but   won't   generally   ask   for   any   further   security.   Just   call   June   at the shop to arrange. If   you   decide   that   you   would   like   to   keep   the   item   you   would   love   to   know   of   that   so   that   we   can   remove   the   item   from   the   Sale   Page. All   goods   are   sent   as   described   on   the   website   (or as   discussed   personally   with   you   in   the   event   that   you   need   further   information   on   them)   so   you   should   be   happy   with   your   choice,   however   if   you   have   reason   to   be   dissatisfied   then our returns procedure is as follows: 1.   Prior   notification   of   return   must   be   made   either   by   email   to   our   email   address   ( junes.fashions@gmail.com )   or   by   calling   our   shop   office   number   0191   5273945.   This   is   solely   so   that we   may   be   made   aware   of   the   return   in   case   any   special   arrangements   for   the   delivery   are   to   be   made.   We   may   also   have   another   provisional   sale   pending   your   own   approval   so   we wish to keep abreast of any likely return. 2.   Items   to   be   returned   must   be   delivered   to   arrive   with   us   within   7   days   from   receipt   by   yourself,   excluding   Sunday.   Returns   from   addresses   outside   of   the   UK   and   the   EU   not accepted,   such   appraisals   being   final.   If   you   are   one   of   these   people   from   a   non-return   address   who   may   feel   they   have   a   special   reason   for   a   refundable   appraisal   payment   then please contact us and we will discuss it with you. 3.   Items   must   be   in   the   same   condition   as   they   were   when   sent   out. Any   damage   will   be   unacceptable   and   a   return   of   payment   may   not   be   given   depending   on   the   amount   of   damage suffered   and   the   possibility   of   cleaning   etc.   Please   take   note   that   clothing   needs   special   care   when   being   tried   on.   Perfumes   may   often   be   particularly   distasteful   to   others   who   may   also wish   to   purchase   an   outfit   as   is   also   the   case   for   those   garments   tainted   by   cigarette   smoke.   We   advise   wearing   something   protective   over   the   head   whilst   trying   on   a   garment   to   avoid lipstick   and   make-up   marks   which   we   have   found   to   be   extremely   difficult   to   have   removed   even   by   dry   cleaning.   Please   keep   the   garment   covered   with   the   plastic   cover   until   you   are certain you will not be returning it. 4. Any accompanying items directly related to the returned goods must also be returned. i.e. belts and scarves etc 5.   Refunds   will   be   made   for   the   garment   security   payment   only   excluding   the   cost   of   postage   and   packing,   which   will   be   kept   to   a   reasonable   price   in   any   case   and   agreed   before posting to you. 6. Refund of payment will be made by a reversal of payment type, ie a Paypal payment will be refunded via that means etc. 7.   The   return   of   the   goods   is   the   sole   responsibility   of   the   buyer.   Until   the   goods   are   received   by   us   in   perfect   condition   we   will   not   make   a   refund.   It   is   always   recommended   that   a return   is   made   via   Royal   Mail   Special   Delivery   and   insured   for   the   appropriate   amount.   Please   take   care   of   the   receipt   and   tracking   details   of   the   return   in   case   you   need   to   make   a claim against the carriers. 8.   Failure   to   confirm   with   us   whether   or   not   the   item   is   suitable   within   the   allowed   time   of   7   working   days,   or   having   a   further   period   agreed   with   us,   will   be   considered   as   an   acceptance that you wish to keep the item and will forego the security payment made towards the purchase cost. 9.   The   above   returns   policy   is   for   goods   from   our   own   stock.   Special   orders   made   by   us   to   satisfy   a   customer   demand   cannot   be   refunded   as   we   are   unable   to   return   the   goods ourselves; Statutory rights excepted. Special Purchases are FINAL. See the following paragraph for explanation. Special Order Goods and Advance Orders Special   Order   goods   are   purchased   on   the   basis   that   they   are   non   refundable. As   an   example,   the Antonio   D’Errico   collection   is   huge.   There   are   around   132   different   styles   in   up   to   16 different   colours   and   up   to   10   sizes   each   style.   We   cannot   possibly   keep   stock   of   all   of   the   options,   neither   can   Antonio   D’Errico   themselves.   Each   order   is   fulfilled   by   specially manufacturing   a   chosen   style.   In   a   lot   of   cases,   the   outfit   has   to   be   made   to   the   size   and   style   required   as   well   as   the   mix   of   colours   to   your   own   requirement   from   the   many   options available.   The   order   of   such   garments   is   on   a   personal   preference   basis   to   your   own   requirements   thereby   putting   the   purchase   outside   the   scope   of   the   Distance   Selling   Regulations. These   goods   are   not   stocked   by   us   but   are   made/ordered   in   to   your   own   requirements.   Special   Purchases   are   Final.   If   you   are   unsure   then   contact   us   to   confirm   if   your   chosen   outfit falls into this category.  ---------------------------------------------------------------------------- We   always   carefully   steam,   cover   and   pack   garments   for   transit   so   that   they   arrive   in   the   best   condition   possible,   however   items   in   transit   may   require   further   steaming   to   remove creases due to packing. We   also   carefully   check   for   damage   to   garments   before   packaging   so   your   purchase   should   arrive   in   perfect   condition.   However,   sometimes   a   parcel   may   have   been   damaged   in   transit and   it   is   your   responsibility   to   make   this   known   to   the   carrier   and   to   have   any   delivery   note   signed   as   Damaged   Delivery   by   the   postman   etc.   We   advise   that   any   damaged   package   is opened at time of delivery and carefully inspected in the presence of the delivering agent. Sorry   for   the   rules   but   we   try   to   run   the   business   to   the   advantage   of   all   concerned   and   this   means   keeping   our   costs   to   a   bare   minimum   so   that   we   may   pass   on   the   savings   in   our   low pricing. Customers   without   a   Paypal   account   can   still   use   the   facility.   Once   you   click   on   the   Buy   Now   button   you   will   be   taken   to   the   Paypal   log-on   page.   Instead   of   logging   on   just   click   on   the "continue" text above the card options, ie Visa, Mastercard etc. There is also a Pay by Visa option on some pages which you can use instead of a personal Paypal payment. Paypal   is   recommended   as   it   gives   you   another   level   of   buyer   protection   along   with   your   card   issuer.   It   also   ensures   that   all   the   relevant   details   are   logged   including   your   full   address and contact details. If you cannot work out how to use the link then just contact me and I'll explain personally. Payment directly to the shop We   prefer   payment   via   Paypal,   even   if   you   make   payment   online   with   a   normal   Visa   card. This   is   due   to   the   fact   that   we   can   make   refunds   without   any   delay   as   all   details   are   kept   with Paypal   themselves.   If   payment   is   made   directly   to   the   shop   by   telephone   order   then   you   will   have   to   call   the   shop   for   a   refund   once   an   item   is   returned.   This   is   entirely   due   to   the   fact that   we   can't   keep   personal   card   details   of   customers   for   compliance   with   the   Data   Protection Act.   We   also   can't   keep   contact   telephone   numbers   for   the   same   reason   so   direct   contact between us is entirely up to the customer.
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Terms & Conditions for on-line sales and special orders We   wish   to   make   your   selection   from   our   website   as   easy   and inexpensive as possible. We   have   a   shop   carefully   stocked   with   the   most   wonderful garments   and   you   are   assured   of   a   friendly   welcome   if   you   care to   visit,   however   we   know   that   it's   not   always   possible.   While we   would   prefer   you   to   call   personally   we   are   keen   to   let   you appraise   our   wonderful   outfits   in   the   comfort   of   your   own   home without   any   commitment   to   purchasing   them   first.   Due   to   the differences   in   sizes   between   different   collections,   the   mismatch of   colours   from   each   different   computer   etc   we   do   not   feel comfortable   in   allowing   you   to   purchase   without   first   trying   the garments   beforehand.   We   believe   you   should   be   allowed   to   fully assess   the   chosen   garment   before   having   to   make   the   purchase decision.   This   is   exactly   what   visitors   to   the   shop   do   when   they try   on   a   few   outfits   for   size   and   style   etc,   and   we   extend   this arrangement to you. In   choosing   any   item   from   our   Sale   Page,   or   any   other   collection not   within   the   Sale   Page   area,   we   do   not   require   that   you actually   purchase   it   to   try   it.   We   always   send   out   a   chosen   item for   your   exclusive   appraisal   with   absolutely   no   commitment   to purchase.   In   such   cases   we   always   take   financial   security   of   up to   the   amount   of   the   selling   price   of   an   item   together   with   a reasonable   postage   cost   which   depends   on   your   location   and the   weight   and   dimension   of   the   parcel,   which   in   any   case   will be   advised   at   time   of   your   choice   or   before.   This   is   purely   to safeguard   ourselves   from   fraudulent   activity.   If   you   are   able   to visit   the   shop   to   try   on   an   outfit   shown   on   the   Sale   Page   there will   obviously   be   no   delivery   charge   incurred,   and   you   may   be able   to   choose   matching   accessories   more   easily.   If   you   wish   to try   more   than   a   single   outfit   then   we   are   OK   with   this   too.   You only   have   to   make   the   security   deposit   for   the   most   expensive single   item   and   let   us   know   of   the   others   you   wish   to   try.   We may   have   to   charge   extra   postage   for   this   but   won't   generally ask    for    any    further    security.    Just    call    June    at    the    shop    to arrange. If   you   decide   that   you   would   like   to   keep   the   item   you   would love   to   know   of   that   so   that   we   can   remove   the   item   from   the Sale   Page.   All   goods   are   sent   as   described   on   the   website   (or   as discussed   personally   with   you   in   the   event   that   you   need   further information   on   them)   so   you   should   be   happy   with   your   choice, however   if   you   have   reason   to   be   dissatisfied   then   our   returns procedure is as follows: 1.   Prior   notification   of   return   must   be   made   either   by   email   to our   email   address   ( junes.fashions@gmail.com )   or   by   calling   our shop   office   number   0191   5273945.   This   is   solely   so   that   we may    be    made    aware    of    the    return    in    case    any    special arrangements   for   the   delivery   are   to   be   made.   We   may   also have   another   provisional   sale   pending   your   own   approval   so   we wish to keep abreast of any likely return. 2.   Items   to   be   returned   must   be   delivered   to   arrive   with   us within    7    days    from    receipt    by    yourself,    excluding    Sunday. Returns    from    addresses    outside    of    the    UK    and    the    EU    not accepted,   such   appraisals   being   final.   If   you   are   one   of   these people   from   a   non-return   address   who   may   feel   they   have   a special   reason   for   a   refundable   appraisal   payment   then   please contact us and we will discuss it with you. 3.   Items   must   be   in   the   same   condition   as   they   were   when   sent out.   Any   damage   will   be   unacceptable   and   a   return   of   payment may   not   be   given   depending   on   the   amount   of   damage   suffered and   the   possibility   of   cleaning   etc.   Please   take   note   that   clothing needs   special   care   when   being   tried   on.   Perfumes   may   often   be particularly   distasteful   to   others   who   may   also   wish   to   purchase an   outfit   as   is   also   the   case   for   those   garments   tainted   by cigarette   smoke.   We   advise   wearing   something   protective   over the   head   whilst   trying   on   a   garment   to   avoid   lipstick   and   make- up   marks   which   we   have   found   to   be   extremely   difficult   to   have removed    even    by    dry    cleaning.    Please    keep    the    garment covered   with   the   plastic   cover   until   you   are   certain   you   will   not be returning it. 4.   Any   accompanying   items   directly   related   to   the   returned goods must also be returned. i.e. belts and scarves etc 5.   Refunds   will   be   made   for   the   garment   security   payment   only excluding   the   cost   of   postage   and   packing,   which   will   be   kept   to a   reasonable   price   in   any   case   and   agreed   before   posting   to you. 6.   Refund   of   payment   will   be   made   by   a   reversal   of   payment type, ie a Paypal payment will be refunded via that means etc. 7.   The   return   of   the   goods   is   the   sole   responsibility   of   the   buyer. Until   the   goods   are   received   by   us   in   perfect   condition   we   will not   make   a   refund.   It   is   always   recommended   that   a   return   is made    via    Royal    Mail    Special    Delivery    and    insured    for    the appropriate    amount.    Please    take    care    of    the    receipt    and tracking   details   of   the   return   in   case   you   need   to   make   a   claim against the carriers. 8.   Failure   to   confirm   with   us   whether   or   not   the   item   is   suitable within   the   allowed   time   of   7   working   days,   or   having   a   further period   agreed   with   us,   will   be   considered   as   an   acceptance   that you   wish   to   keep   the   item   and   will   forego   the   security   payment made towards the purchase cost. 9.   The   above   returns   policy   is   for   goods   from   our   own   stock. Special   orders   made   by   us   to   satisfy   a   customer   demand   cannot be   refunded   as   we   are   unable   to   return   the   goods   ourselves; Statutory   rights   excepted.   Special   Purchases   are   FINAL.   See   the following paragraph for explanation. Special Order Goods and Advance Orders Special   Order   goods   are   purchased   on   the   basis   that   they   are non   refundable.   As   an   example,   the   Antonio   D’Errico   collection is   huge.   There   are   around   132   different   styles   in   up   to   16 different   colours   and   up   to   10   sizes   each   style.   We   cannot possibly   keep   stock   of   all   of   the   options,   neither   can   Antonio D’Errico     themselves.     Each     order     is     fulfilled     by     specially manufacturing   a   chosen   style.   In   a   lot   of   cases,   the   outfit   has   to be   made   to   the   size   and   style   required   as   well   as   the   mix   of colours    to    your    own    requirement    from    the    many    options available.    The    order    of    such    garments    is    on    a    personal preference   basis   to   your   own   requirements   thereby   putting   the purchase   outside   the   scope   of   the   Distance   Selling   Regulations. These   goods   are   not   stocked   by   us   but   are   made/ordered   in   to your   own   requirements.   Special   Purchases   are   Final.   If   you   are unsure   then   contact   us   to   confirm   if   your   chosen   outfit   falls   into this category.  ---------------------------------------------------------------------- ------ We   always   carefully   steam,   cover   and   pack   garments   for   transit so   that   they   arrive   in   the   best   condition   possible,   however   items in   transit   may   require   further   steaming   to   remove   creases   due to packing. We    also    carefully    check    for    damage    to    garments    before packaging   so   your   purchase   should   arrive   in   perfect   condition. However,    sometimes    a    parcel    may    have    been    damaged    in transit   and   it   is   your   responsibility   to   make   this   known   to   the carrier    and    to    have    any    delivery    note    signed    as    Damaged Delivery   by   the   postman   etc.   We   advise   that   any   damaged package   is   opened   at   time   of   delivery   and   carefully   inspected   in the presence of the delivering agent. Sorry    for    the    rules    but    we    try    to    run    the    business    to    the advantage   of   all   concerned   and   this   means   keeping   our   costs   to a   bare   minimum   so   that   we   may   pass   on   the   savings   in   our   low pricing. Customers   without   a   Paypal   account   can   still   use   the   facility. Once   you   click   on   the   Buy   Now   button   you   will   be   taken   to   the Paypal   log-on   page.   Instead   of   logging   on   just   click   on   the "continue"   text   above   the   card   options,   ie   Visa,   Mastercard   etc. There   is   also   a   Pay   by   Visa   option   on   some   pages   which   you   can use instead of a personal Paypal payment. Paypal   is   recommended   as   it   gives   you   another   level   of   buyer protection   along   with   your   card   issuer.   It   also   ensures   that   all the   relevant   details   are   logged   including   your   full   address   and contact   details.   If   you   cannot   work   out   how   to   use   the   link   then just contact me and I'll explain personally. Payment directly to the shop We    prefer    payment    via    Paypal,    even    if    you    make    payment online   with   a   normal   Visa   card.   This   is   due   to   the   fact   that   we can   make   refunds   without   any   delay   as   all   details   are   kept   with Paypal   themselves.   If   payment   is   made   directly   to   the   shop   by telephone   order   then   you   will   have   to   call   the   shop   for   a   refund once   an   item   is   returned.   This   is   entirely   due   to   the   fact   that   we can't   keep   personal   card   details   of   customers   for   compliance with    the    Data    Protection    Act.    We    also    can't    keep    contact telephone    numbers    for    the    same    reason    so    direct    contact between us is entirely up to the customer.
Terms & Conditions for on-line sales and special orders We wish to make your selection from our website as easy and inexpensive as possible. We   have   a   shop   carefully   stocked   with   the   most   wonderful   garments   and   you   are   assured   of   a   friendly welcome   if   you   care   to   visit,   however   we   know   that   it's   not   always   possible.   While   we   would   prefer   you   to call   personally   we   are   keen   to   let   you   appraise   our   wonderful   outfits   in   the   comfort   of   your   own   home without   any   commitment   to   purchasing   them   first.   Due   to   the   differences   in   sizes   between   different collections,   the   mismatch   of   colours   from   each   different   computer   etc   we   do   not   feel   comfortable   in allowing   you   to   purchase   without   first   trying   the   garments   beforehand.   We   believe   you   should   be   allowed to   fully   assess   the   chosen   garment   before   having   to   make   the   purchase   decision.   This   is   exactly   what visitors   to   the   shop   do   when   they   try   on   a   few   outfits   for   size   and   style   etc,   and   we   extend   this arrangement to you. In   choosing   any   item   from   our   Sale   Page,   or   any   other   collection   not   within   the   Sale   Page   area,   we   do not   require   that   you   actually   purchase   it   to   try   it.   We   always   send   out   a   chosen   item   for   your   exclusive appraisal   with   absolutely   no   commitment   to   purchase.   In   such   cases   we   always   take   financial   security   of up   to   the   amount   of   the   selling   price   of   an   item   together   with   a   reasonable   postage   cost   which   depends on   your   location   and   the   weight   and   dimension   of   the   parcel,   which   in   any   case   will   be   advised   at   time   of your   choice   or   before.   This   is   purely   to   safeguard   ourselves   from   fraudulent   activity.   If   you   are   able   to visit   the   shop   to   try   on   an   outfit   shown   on   the   Sale   Page   there   will   obviously   be   no   delivery   charge incurred,   and   you   may   be   able   to   choose   matching   accessories   more   easily.   If   you   wish   to   try   more   than a   single   outfit   then   we   are   OK   with   this   too.   You   only   have   to   make   the   security   deposit   for   the   most expensive   single   item   and   let   us   know   of   the   others   you   wish   to   try.   We   may   have   to   charge   extra postage for this but won't generally ask for any further security. Just call June at the shop to arrange. If   you   decide   that   you   would   like   to   keep   the   item   you   would   love   to   know   of   that   so   that   we   can   remove the   item   from   the   Sale   Page. All   goods   are   sent   as   described   on   the   website   (or   as   discussed   personally with   you   in   the   event   that   you   need   further   information   on   them)   so   you   should   be   happy   with   your choice, however if you have reason to be dissatisfied then our returns procedure is as follows: 1.     Prior     notification     of     return     must     be     made     either     by     email     to     our     email     address ( junes.fashions@gmail.com )   or   by   calling   our   shop   office   number   0191   5273945.   This   is   solely   so   that we   may   be   made   aware   of   the   return   in   case   any   special   arrangements   for   the   delivery   are   to   be   made. We   may   also   have   another   provisional   sale   pending   your   own   approval   so   we   wish   to   keep   abreast   of any likely return. 2.   Items   to   be   returned   must   be   delivered   to   arrive   with   us   within   7   days   from   receipt   by   yourself, excluding   Sunday.   Returns   from   addresses   outside   of   the   UK   and   the   EU   not   accepted,   such   appraisals being   final.   If   you   are   one   of   these   people   from   a   non-return   address   who   may   feel   they   have   a   special reason for a refundable appraisal payment then please contact us and we will discuss it with you. 3.   Items   must   be   in   the   same   condition   as   they   were   when   sent   out.   Any   damage   will   be   unacceptable and   a   return   of   payment   may   not   be   given   depending   on   the   amount   of   damage   suffered   and   the possibility   of   cleaning   etc.   Please   take   note   that   clothing   needs   special   care   when   being   tried   on. Perfumes   may   often   be   particularly   distasteful   to   others   who   may   also   wish   to   purchase   an   outfit   as   is also   the   case   for   those   garments   tainted   by   cigarette   smoke.   We   advise   wearing   something   protective over   the   head   whilst   trying   on   a   garment   to   avoid   lipstick   and   make-up   marks   which   we   have   found   to   be extremely   difficult   to   have   removed   even   by   dry   cleaning.   Please   keep   the   garment   covered   with   the plastic cover until you are certain you will not be returning it. 4.   Any   accompanying   items   directly   related   to   the   returned   goods   must   also   be   returned.   i.e.   belts   and scarves etc 5.   Refunds   will   be   made   for   the   garment   security   payment   only   excluding   the   cost   of   postage   and packing, which will be kept to a reasonable price in any case and agreed before posting to you. 6.   Refund   of   payment   will   be   made   by   a   reversal   of   payment   type,   ie   a   Paypal   payment   will   be   refunded via that means etc. 7.   The   return   of   the   goods   is   the   sole   responsibility   of   the   buyer.   Until   the   goods   are   received   by   us   in perfect   condition   we   will   not   make   a   refund.   It   is   always   recommended   that   a   return   is   made   via   Royal Mail   Special   Delivery   and   insured   for   the   appropriate   amount.   Please   take   care   of   the   receipt   and tracking details of the return in case you need to make a claim against the carriers. 8.   Failure   to   confirm   with   us   whether   or   not   the   item   is   suitable   within   the   allowed   time   of   7   working   days, or   having   a   further   period   agreed   with   us,   will   be   considered   as   an   acceptance   that   you   wish   to   keep   the item and will forego the security payment made towards the purchase cost. 9.   The   above   returns   policy   is   for   goods   from   our   own   stock.   Special   orders   made   by   us   to   satisfy   a customer   demand   cannot   be   refunded   as   we   are   unable   to   return   the   goods   ourselves;   Statutory   rights excepted. Special Purchases are FINAL. See the following paragraph for explanation. Special Order Goods and Advance Orders Special   Order   goods   are   purchased   on   the   basis   that   they   are   non   refundable.   As   an   example,   the Antonio   D’Errico   collection   is   huge. There   are   around   132   different   styles   in   up   to   16   different   colours   and up   to   10   sizes   each   style.   We   cannot   possibly   keep   stock   of   all   of   the   options,   neither   can   Antonio D’Errico   themselves.   Each   order   is   fulfilled   by   specially   manufacturing   a   chosen   style.   In   a   lot   of   cases, the   outfit   has   to   be   made   to   the   size   and   style   required   as   well   as   the   mix   of   colours   to   your   own requirement   from   the   many   options   available.   The   order   of   such   garments   is   on   a   personal   preference basis   to   your   own   requirements   thereby   putting   the   purchase   outside   the   scope   of   the   Distance   Selling Regulations.   These   goods   are   not   stocked   by   us   but   are   made/ordered   in   to   your   own   requirements. Special   Purchases   are   Final.   If   you   are   unsure   then   contact   us   to   confirm   if   your   chosen   outfit   falls   into this category.  ---------------------------------------------------------------------------- We   always   carefully   steam,   cover   and   pack   garments   for   transit   so   that   they   arrive   in   the   best   condition possible, however items in transit may require further steaming to remove creases due to packing. We   also   carefully   check   for   damage   to   garments   before   packaging   so   your   purchase   should   arrive   in perfect   condition.   However,   sometimes   a   parcel   may   have   been   damaged   in   transit   and   it   is   your responsibility   to   make   this   known   to   the   carrier   and   to   have   any   delivery   note   signed   as   Damaged Delivery   by   the   postman   etc.   We   advise   that   any   damaged   package   is   opened   at   time   of   delivery   and carefully inspected in the presence of the delivering agent. Sorry   for   the   rules   but   we   try   to   run   the   business   to   the   advantage   of   all   concerned   and   this   means keeping our costs to a bare minimum so that we may pass on the savings in our low pricing. Customers   without   a   Paypal   account   can   still   use   the   facility.   Once   you   click   on   the   Buy   Now   button   you will   be   taken   to   the   Paypal   log-on   page.   Instead   of   logging   on   just   click   on   the   "continue"   text   above   the card   options,   ie   Visa,   Mastercard   etc.   There   is   also   a   Pay   by   Visa   option   on   some   pages   which   you   can use instead of a personal Paypal payment. Paypal   is   recommended   as   it   gives   you   another   level   of   buyer   protection   along   with   your   card   issuer.   It also   ensures   that   all   the   relevant   details   are   logged   including   your   full   address   and   contact   details.   If   you cannot work out how to use the link then just contact me and I'll explain personally. Payment directly to the shop We   prefer   payment   via   Paypal,   even   if   you   make   payment   online   with   a   normal   Visa   card.   This   is   due   to the   fact   that   we   can   make   refunds   without   any   delay   as   all   details   are   kept   with   Paypal   themselves.   If payment   is   made   directly   to   the   shop   by   telephone   order   then   you   will   have   to   call   the   shop   for   a   refund once   an   item   is   returned.   This   is   entirely   due   to   the   fact   that   we   can't   keep   personal   card   details   of customers   for   compliance   with   the   Data   Protection   Act.   We   also   can't   keep   contact   telephone   numbers for the same reason so direct contact between us is entirely up to the customer.
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