News & Views from Norma & June’s

The home of the best mother of the bride outfits and collections for special occasions

Website Reviews Many   websites   have   a   couple   or   more   customer reviews     showing.     While     they     may     well     be genuine   there’s   really   no   guarantee   of   this.   In fact   it’s   all   too   easy   to   have   a   friend   write   a review   or   to   even   sign   up   to   another   Facebook or   Google   identity   and   make   direct   reviews   by the   owner. All   I   can   say   about   the   value   of   these reviews is, Be Wary. A   similar   approach   can   be   taken   by   a   competitor to    send    a    critical    review    on    someone    else’s shop.   Of   course   you’d   never   know   so   the   way   to perhaps   come   to   a   useful   opinion   is   to   look   at the    majority    of    the    reviews    to    work    out    why, when   most   reviews   carry   a   five   star   rating,   it suddenly   drops   to   a   very   low   level   from   just   one person. The    reviews    posted    here    are    taken    from    my Google   notifications   which   include   an   “identity” of   the   reviewer.   And   I   “keep”   all   the   notifications so can always refer back to them.
Sandra’s review dated 29th December 2017
Elinor’s review dated 26th December 2017
Sandra’s review dated 29th December 2017
Kathleen’s review dated 28th December 2017
Here are the latest reviews from December
Alterations Our    alterations    service    is    undertaken    by    a professional         seamstress/dressmaker.         Her measuring   and   fitting   takes   place   within   our   shop and   is   carried   out   at   her   place   of   work.   She   is   an exceptional      seamstress      and      her      work      is guaranteed     by     us.     We     believe     that     such alterations   should   be   underwritten   by   the   shop from    where    the    outfits    were    bought    but    also believe   that   this   is   rarely   the   case.   You   can   get the   full   service   from   ourselves   from   choosing   the most    suitable    outfit    right    through    to    the    final alterations. Add   on   the   matching   shoes,   bag,   hat purchase   or   hire   and   we   are   truly   a   one-stop shop
Price Match While   there   are   some   amazing   bargains   in   our shop,   and   most   styles   being   very   competitive   in price,   you   may   well   see   something   somewhere else that has a lower price. We   will   match   that   price,   including   any   costs   for postage,   on   a   like   for   like   basis.   We   will   extend this   offer   to   those   shops   who   are   official   stockists only. We   would   require   proof   of   price   in   the   form   of   an official   email   from   the   supplier   or   a   quotation   by letter.
Foreign “Chinese” and unofficial suppliers You   will   inevitably   have   found   some   mother   of   the bride   type   outfits   from   various   “overseas”   websites   in your   online   searches   AS   WELL   AS   SOME   ON   eBay. They    will    almost    certainly    have    pictures    of    styles taken   from   the   actual   designer’s   website   which   adds a certain validity to the ridiculously low prices shown. BE AWARE. THEY ARE ALMOST INEVITABLY SCAMS. You   will   get   a   shock   if   you   dare   to   order   one.   If   it arrives,   and   that’s   a   BIG   IF,   it   will   more   than   likely   be of such poor quality it will best be used as a bin liner. You   will   not   be   able   to   return   it   for   refund,   and   in   most cases    payment    is    made    by    a    means    where    you cannot   instigate   a   “chargeback”   The   supplier   always has a get-out of sorts. Just    looking    at    one    typical    site    and    clicking    on    a rather   luxurious   evening   gown,   the   RRP   is   said   to   be £406.50   BUT   IS   NOW   at   ONLY   £96.75……….   OH YEAH????? Just    be    wary    and    if    in    any    doubt    check    out    the purchase     via     the     official     manufacturer’s     office. Bearing    in    mind    the    first    comments    about    online reviews,   most   of   these   sites   also   do   their   own   reviews or   have   someone   do   them   as   a   professional   service so don’t be taken in by them. Still not sure? Then here’s the site I visited. All   the   reviews   are   5   star   BUT   then   do   a   Google search   for   the   company   and   add   in   “Scam”   and   here’s what you get. A   visit   to   Facebook   will   give   you   honest   consumer opinions. Some   time   ago,   my   husband   was   the   UK   agent   for the   Franc   Sarabia   and   Manu   Alvarez   collections   from Seville   and   we   did   stock   them   at   that   time.   We   took orders   from   all   over   the   world   and   one   of   them   comes immediately   to   mind.   A   lady   called   Pinky   Omotoye from   Minnesota,   USA   e-mailed   for   a   Trajano,   picture to the bottom left, in silver/blue. She   had   already   paid   for   a   Tirano   shown   to   the   right, from   a   typical   “Chinese”   type   website   and   got   a   real shock as depicted on the picture next to it. One   final   word   on   this.   Even   if   you   think   you   can   risk it   being   such   a   stupidly   low   price   so   that   it   won’t   hit your   purse   much   anyway,   well   you   probably   won’t have    it    delivered    until    you    are    so    close    to    your planned   day   of   use   that   you   won’t   have   time   to   look for a proper outfit.
OUCH, SOMEONE ELSE HAS THE SAME OUTFIT It   doesn’t   happen   too   often   but   sometimes   you   may   find   that,   let’s   say,   the   mother   of   the groom   has   bought   an   identical   or   almost   identical   style   as   the   mother   of   the   bride.   Perhaps a guest has something too close for comfort as well. We   know   of   not   another   shop   who   will   offer   to   exchange   a   style   for   one   of   the   same   or higher    price    in    these    circumstances.    We    however    offer    this    to    a    customer    with    some exceptions   mostly   to   do   with   the   original   purchase   price   against   the   current   selling   price (sale prices included). We   cannot   do   it   if   the   style   transcends   into   another   season.   ie   a   style   from   the   spring cannot   be   exchanged   in   the   autumn   as   we   will   have   to   more   or   less   reduce   it’s   price immediately and put it on sale. Exchanges   are   done   on   an   outfit   being   as   new   when   returned.   This   includes   that   all   extras such   as   belts   etc   are   with   it,   and   it   must   be   fresh,   ie   not   smelling   of   smoke   in   household where smoking takes place. This   service   is   unique   among   specialist   retailers   for   the   mother   of   the   bride   and   groom, unless you know of someone else that I don’t know about.
Face-book and other stuff I   try   to   put   as   much   as   I   can   on   my   Facebook   page   for   new   stock,   special   deals   etc      and   as often as I can. I also post the same things to Google+ If   you   aren’t   subscribed   to   receive   notifications   then   please   add   us   to   your   FB   friends   and G+ lists so you can be kept up to date.
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A risky business I really can’t emphasise enough about ordering goods from outside the UK. Pinky   ordered   from   a   Chinese   website   that   had   .com   on   the   end   of   it   to   give   it   an impression    of    being    from    the    USA.   As    she    lives    in    Minnesota    she    saw    no    risk attached.   BUT   IT   IS   CHINESE……..   Anyone   can   buy   a   domain   name   with   .com   or .co.uk   or   .es   for   example   :   Even   the   Chinese,   and   a   website   domain   isn’t   expensive. The   picture   was   a   genuine   one   from   the   designer’s   own   website   they   ripped   off   so giving it an air of authenticity. The   outfit   she   bought   from   us   is   shown   with   her   wearing   it   at   her   sister’s   wedding. She was delighted with it. On   the   other   hand   the   one   she   ordered   in   the   light   brown   arrived   too   late   and   was   a real horrific mish-mash of poor quality taffeta with no lining in it. You   may   notice   on   the   bottom   of   the   “official   picture”   the   embellishment   of   DHGate. This   is   where   I   got   the   picture   from   and   this   company   is   just   one   of   dozens   all scamming people. I’ll   give   you   a   tip.   If   you   browse   onto   a   site   using   Google   Chrome   and   do   a   right   click on a picture then choose “search Google for image” this is what you get. I have seen this on a Chinese site selling at £115. The normal retail price is £895. Suspiciously low? Of course it is. BEWARE
  What she ordered 
  What she got 
Here’s       yet       another review    from    a    lady    in Ireland    who    emailed    it over.    It’s    a    screenshot and    the    terminology    is exactly as she says it.
Website Reviews Many    websites    have    a    couple    or    more    customer reviews    showing.    While    they    may    well    be    genuine there’s   really   no   guarantee   of   this.   In   fact   it’s   all   too easy   to   have   a   friend   write   a   review   or   to   even   sign   up to    another    Facebook    or    Google    identity    and    make direct   reviews   by   the   owner.   All   I   can   say   about   the value of these reviews is, Be Wary. A   similar   approach   can   be   taken   by   a   competitor   to send   a   critical   review   on   someone   else’s   shop.   Of course   you’d   never   know   so   the   way   to   perhaps   come to   a   useful   opinion   is   to   look   at   the   majority   of   the reviews   to   work   out   why,   when   most   reviews   carry   a five   star   rating,   it   suddenly   drops   to   a   very   low   level from just one person. The    link    to    our    own    reviews    are    those    posted    by    Google   notifications   which   include   an   “identity”   of   the reviewer.   And    I    “keep”    all    the    notifications    so    can always refer back to them.
Alterations Our      alterations      service      is      undertaken      by      a professional   seamstress/dressmaker.   Her   measuring and   fitting   takes   place   within   our   shop   and   is   carried out    at    her    place    of    work.    She    is    an    exceptional seamstress   and   her   work   is   guaranteed   by   us.   We believe   that   such   alterations   should   be   underwritten by   the   shop   from   where   the   outfits   were   bought   but also   believe   that   this   is   rarely   the   case.   You   can   get the   full   service   from   ourselves   from   choosing   the   most suitable   outfit   right   through   to   the   final   alterations. Add on   the   matching   shoes,   bag,   hat   purchase   or   hire   and we are truly a one-stop shop
Price Match While   there   are   some   amazing   bargains   in   our   shop, and   most   styles   being   very   competitive   in   price,   you may   well   see   something   somewhere   else   that   has   a lower price. We    will    match    that    price,    including    any    costs    for postage,   on   a   like   for   like   basis.   We   will   extend   this offer to those shops who are official stockists only. We   would   require   proof   of   price   in   the   form   of   an official email from the supplier or a quotation by letter.
Foreign “Chinese” and unofficial suppliers You   will   inevitably   have   found   some   mother   of   the bride   type   outfits   from   various   “overseas”   websites   in your   online   searches   AS   WELL   AS   SOME   ON   eBay. They    will    almost    certainly    have    pictures    of    styles taken   from   the   actual   designer’s   website   which   adds a certain validity to the ridiculously low prices shown. BE AWARE. THEY ARE ALMOST INEVITABLY SCAMS. You   will   get   a   shock   if   you   dare   to   order   one.   If   it arrives,   and   that’s   a   BIG   IF,   it   will   more   than   likely   be of such poor quality it will best be used as a bin liner. You   will   not   be   able   to   return   it   for   refund,   and   in   most cases    payment    is    made    by    a    means    where    you cannot   instigate   a   “chargeback”   The   supplier   always has a get-out of sorts. Just   looking   at   one   typical   site   and   clicking   on   a   rather luxurious    evening    gown,    the    RRP    is    said    to    be £406.50   BUT   IS   NOW   at   ONLY   £96.75……….   OH YEAH????? Just    be    wary    and    if    in    any    doubt    check    out    the purchase     via     the     official     manufacturer’s     office. Bearing    in    mind    the    first    comments    about    online reviews,   most   of   these   sites   also   do   their   own   reviews or   have   someone   do   them   as   a   professional   service so don’t be taken in by them. Still not sure? Then here’s the site I visited. All    the    reviews    are    5    star    BUT    then    do    a    Google search   for   the   company   and   add   in   “Scam”   and   here’s what you get. A   visit   to   Facebook   will   give   you   honest   consumer opinions. Some   time   ago,   my   husband   was   the   UK   agent   for the   Franc   Sarabia   and   Manu   Alvarez   collections   and we   did   stock   them   at   that   time.   We   took   orders   from all   over   the   world   and   one   of   them   comes   immediately to   mind. A   lady   called   Pinky   Omotoye   from   Minnesota, USA     e-mailed     for     a     Trajano,     picture     below     in silver/blue. She    had    already    paid    for    a    Tirano    from    a    typical “Chinese”   type   website   and   got   a   real   shock.   Pictures say better. One   final   word   on   this.   Even   if   you   think   you   can   risk it   being   such   a   stupidly   low   price   so   that   it   won’t   hit your    purse    much    anyway,    well    you    probably    won’t have    it    delivered    until    you    are    so    close    to    your planned   day   of   use   that   you   won’t   have   time   to   look for a proper outfit.
Pinkey wearing her Franc Sarabia Trajano Manu Alvarez Tirano
This is the style Pinkey ordered from China. The lovely Manu Alvarez Tirano
This is what Pinkey ordered from us. The beautiful Trajano from Manu Alvarez on the right
And this is what she got
OUCH, SOMEONE ELSE HAS THE SAME OUTFIT It   doesn’t   happen   too   often   but   sometimes   you   may find    that,    let’s    say,    the    mother    of    the    groom    has bought   an   identical   or   almost   identical   style   as   the mother   of   the   bride.   Perhaps   a   guest   has   something too close for comfort as well. We    know    of    not    another    shop    who    will    offer    to exchange   a   style   for   one   of   the   same   or   higher   price in   these   circumstances.   We   however   offer   this   to   a customer   with   some   exceptions   mostly   to   do   with   the original    purchase    price    against    the    current    selling price (sale prices included). We   cannot   do   it   if   the   style   transcends   into   another season.     ie     a     style     from     the     spring     cannot     be exchanged   in   the   autumn   as   we   will   have   to   more   or less reduce it’s price immediately and put it on sale. Exchanges   are   done   on   an   outfit   being   as   new   when returned.   This   includes   that   all   extras   such   as   belts etc   are   with   it,   and   it   must   be   fresh,   ie   not   smelling   of smoke in household where smoking takes place. This   service   is   unique   among   specialist   retailers   for the   mother   of   the   bride   and   groom,   unless   you   know of someone else that I don’t know about.

News & Views from Norma & June’s

The home of the best mother of the bride outfits and collections for special occasions

Website Reviews Many   websites   have   a   couple   or   more   customer   reviews   showing.   While   they   may well   be   genuine   there’s   really   no   guarantee   of   this.   In   fact   it’s   all   too   easy   to   have   a friend   write   a   review   or   to   even   sign   up   to   another   Facebook   or   Google   identity   and make   direct   reviews   by   the   owner. All   I   can   say   about   the   value   of   these   reviews   is,   Be Wary. A   similar   approach   can   be   taken   by   a   competitor   to   send   a   critical   review   on   someone else’s   shop.   Of   course   you’d   never   know   so   the   way   to   perhaps   come   to   a   useful opinion   is   to   look   at   the   majority   of   the   reviews   to   work   out   why,   when   most   reviews carry a five star rating, it suddenly drops to a very low level from just one person. The   reviews   posted   here   are   taken   from   my   Google   notifications   which   include   an “identity”   of   the   reviewer. And   I   “keep”   all   the   notifications   so   can   always   refer   back   to them.
Sandra’s review dated 29th December 2017
Elinor’s review dated 26th December 2017
Sandra’s review dated 29th December 2017
Kathleen’s review dated 28th December 2017
Here are the latest reviews from December
Price Match While   there   are   some   amazing   bargains   in   our   shop,   and   most   styles   being   very   competitive   in price, you may well see something somewhere else that has a lower price. We   will   match   that   price,   including   any   costs   for   postage,   on   a   like   for   like   basis.   We   will extend this offer to those shops who are official stockists only. We   would   require   proof   of   price   in   the   form   of   an   official   email   from   the   supplier   or   a   quotation by letter.
Foreign “Chinese” and unofficial suppliers You   will   inevitably   have   found   some   mother of     the     bride     type     outfits     from     various “overseas”   websites   in   your   online   searches AS    WELL   AS    SOME    ON    eBay.    They    will almost   certainly   have   pictures   of   styles   taken from    the    actual    designer’s    website    which adds   a   certain   validity   to   the   ridiculously   low prices shown. BE AWARE. THEY ARE ALMOST INEVITABLY SCAMS. You   will   get   a   shock   if   you   dare   to   order   one. If   it   arrives,   and   that’s   a   BIG   IF,   it   will   more than   likely   be   of   such   poor   quality   it   will   best be used as a bin liner. You   will   not   be   able   to   return   it   for   refund, and   in   most   cases   payment   is   made   by   a means     where     you     cannot     instigate     a “chargeback”   The   supplier   always   has   a   get- out of sorts. Just   looking   at   one   typical   site   and   clicking on    a    rather    luxurious    evening    gown,    the RRP   is   said   to   be   £406.50   BUT   IS   NOW   at ONLY £96.75………. OH YEAH????? Just   be   wary   and   if   in   any   doubt   check   out the   purchase   via   the   official   manufacturer’s office.   Bearing   in   mind   the   first   comments about    online    reviews,    most    of    these    sites also   do   their   own   reviews   or   have   someone do   them   as   a   professional   service   so   don’t be taken in by them. Still not sure? Then here’s the site I visited. All   the   reviews   are   5   star   BUT   then   do   a Google   search   for   the   company   and   add   in “Scam” and here’s what you get. A    visit    to    Facebook    will    give    you    honest consumer opinions. Some   time   ago,   my   husband   was   the   UK agent    for    the    Franc    Sarabia    and    Manu Alvarez   collections   from   Seville   and   we   did stock   them   at   that   time.   We   took   orders   from all   over   the   world   and   one   of   them   comes immediately    to    mind.    A    lady    called    Pinky Omotoye   from   Minnesota,   USA   e-mailed   for a    Trajano,    picture    to    the    bottom    left,    in silver/blue. She   had   already   paid   for   a   Tirano   shown   to the    right,    from    a    typical    “Chinese”    type website   and   got   a   real   shock   as   depicted   on the picture next to it. One   final   word   on   this.   Even   if   you   think   you can   risk   it   being   such   a   stupidly   low   price   so that   it   won’t   hit   your   purse   much   anyway, well    you    probably    won’t    have    it    delivered until   you   are   so   close   to   your   planned   day   of use   that   you   won’t   have   time   to   look   for   a proper outfit.
OUCH, SOMEONE ELSE HAS THE SAME OUTFIT It   doesn’t   happen   too   often   but   sometimes you   may   find   that,   let’s   say,   the   mother   of   the groom    has    bought    an    identical    or    almost identical    style    as    the    mother    of    the    bride. Perhaps   a   guest   has   something   too   close   for comfort as well. We   know   of   not   another   shop   who   will   offer   to exchange    a    style    for    one    of    the    same    or higher    price    in    these    circumstances.    We however   offer   this   to   a   customer   with   some exceptions    mostly    to    do    with    the    original purchase    price    against    the    current    selling price (sale prices included). We   cannot   do   it   if   the   style   transcends   into another   season.   ie   a   style   from   the   spring cannot   be   exchanged   in   the   autumn   as   we will   have   to   more   or   less   reduce   it’s   price immediately and put it on sale. Exchanges   are   done   on   an   outfit   being   as new    when    returned.    This    includes    that    all extras   such   as   belts   etc   are   with   it,   and   it must   be   fresh,   ie   not   smelling   of   smoke   in household where smoking takes place. This     service     is     unique     among     specialist retailers    for    the    mother    of    the    bride    and groom,    unless    you    know    of    someone    else that I don’t know about.
NEXT PAGE
More news
A risky business I    really    can’t    emphasise    enough    about ordering goods from outside the UK. Pinky    ordered    from    a    Chinese    website that   had   .com   on   the   end   of   it   to   give   it   an impression   of   being   from   the   USA. As   she lives     in     Minnesota     she     saw     no     risk attached.      BUT      IT      IS      CHINESE…….. Anyone   can   buy   a   domain   name   with   .com or   .co.uk   or   .es   for   example   :   Even   the Chinese,     and     a     website     domain     isn’t expensive.   The   picture   was   a   genuine   one from    the    designer’s    own    website    they ripped      off      so      giving      it      an      air      of authenticity. The   outfit   she   bought   from   us   is   shown with   her   wearing   it   at   her   sister’s   wedding. She was delighted with it. On   the   other   hand   the   one   she   ordered   in the   light   brown   arrived   too   late   and   was   a real    horrific    mish-mash    of    poor    quality taffeta with no lining in it. You    may    notice    on    the    bottom    of    the “official    picture”    the    embellishment    of DHGate.   This   is   where   I   got   the   picture from    and    this    company    is    just    one    of dozens all scamming people. I’ll   give   you   a   tip.   If   you   browse   onto   a   site using   Google   Chrome   and   do   a   right   click on   a   picture   then   choose   “search   Google for image” this is what you get. I   have   seen   this   on   a   Chinese   site   selling at £115. The normal retail price is £895. Suspiciously      low?      Of      course      it      is. BEWARE
Hereís yet another review from a lady in Ireland who emailed it over. Itís a screenshot and the terminology is exactly as she says it.
This was the original order by Pinkey
This is what she got
This is the one she ordered from us, shown wearing it at her sister’s wedding above