You can email me from the bottom link on this page but please try and make it easy for me to get back to you by reading this first.
I can't help you if you don't give me full details of what you want, i.e. size, colour, style etc. If you're unsure of anything then just put as much detail in as possible.
Please always send me a telephone number so I can make quick contact if needed.
I can't do catalogues or brochures. I have too many different suppliers and the stock levels change daily so I couldn't make up a useful brochure or catalogue. Where possible I put the full contents of any of our suppliers brochure in my own Google Drive folder which can be made available to you. There is an administration charge of £5 for this to cover this but it does give you 100% access to the folder for as long as you need, unrestricted for coming season collections and other things such as video clips when I get any. Please email for access. Any cost will be refunded when you make a purchase at any time in the future. If you don't have a PayPal account just click on the Click Here button underneath the account log in boxes.
If you've seen something on our website, or any other site that you want to enquire about then try and copy the picture into the email to avoid any misinterpretation. The best way to do this is right click on the picture, copy, and then right click and paste it into your mail.
I don't do email pricing. We are always keen to offer the best possible price for any given outfit and are generally more than competitive with any other shop but will only discuss prices by phone or in person at the shop. This is purely to safeguard us against our suppliers complaints of price cutting ( which should give you a clue). Please contact me on 0191 5273945 during the hours of 9.30 to 4.30, Monday to Saturday.
I try and reply to every email within a working day. If I miss you out on this and you need a quick response please call the shop. Obviously I can't answer mail if I'm away from home for any reason.
Sorry to be long winded but I get so many emails that are lacking in detail that I can't respond to in any sensible manner. This all makes for delays and misinterpretation which is in everyone's interests to avoid.
For some unknown reason most emails sent from I-pads don't get to me. All I see is the heading but no actual message. Please try to avoid emailing from I-pads. If you have to but don't get a reply in 2 days I'll probably not have got the message. Please call me.
Having understood all this you can now email me for information by clicking here and I promise to give you the best possible service.